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Customer Service Representative (CSR)



Job Duties
Personally support every customer to Own It.

Customer Care & Service
Drive Sales through building authentic relationships with customers
Assist customers on the showroom floor
Accept & process current customer payments
Assist with store sales by in store marketing
Input customer information into the store computer for new lease agreements
Update customer information & account status in the store's computer system
Manage cash transactions with customers

Administrative Assistance
File & maintain customer folders and records
Answer incoming telephone calls
Maintain regularly mailing campaign
Process order forms and references

Additional duties
Maintain the appearance & organization of the customer transaction counter
Assist in the maintenance of the showroom through cleaning, organizing & merchandising
Additional duties as assigned by management

Job Requirements
High school diploma or equivalent
Excellent interpersonal skills are required for daily customer contact
Working knowledge of electronic products (appliances, computers, etc.)
Strong sales skills- showroom and telephone
Position may require lifting up to 50 lbs. without help
Excellent telephone manners
Strong communication skills
Strong computer skills
Maintain professional appearance

As a Customer Service Representative at Aaron's, you will have access to a comprehensive benefits package that includes:
Paid time off including vacation days, sick days and holidays
Unlimited bonus & commission opportunities
Five day work week, Sundays always off!
Medical, dental & vision insurance
401(K) with company match
Life insurance
Disability benefits

A drug screen and criminal background investigation is required. Aaron's is an Equal Opportunity Employer.

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